Sending and receiving messages from customers is a big part of business pages on Facebook. Sometimes your account or page faces ban from sending messages. The negative impact on your customers reach also become very high because of this. To tackle this problem, we will help you.
Reasons of getting ban from sending messages
- Sending promotional messages
- Not following Community Standards
- Sending spam messages
- Posting about inappropriate products
- Misusing message tags
How to not get banned from sending messages?
In order to stay unbanned you need to follow some simple things. If you follow these, you’ll most likely to stay unbanned.
1. Send messages one at a time
Sending messages continuously or sending it to many people at one time is the main reason a person get banned from sending messages. By sending multiple messages at once means you are spamming which is prohibited by the Facebook.
2. Target the right audience
If you send your business messages to people who aren’t your target audience , will most likey report you page or profile as spam which is again a misuse of Community standards.
3. Use relatable tags
Always use tags which is relatable to your business otherwise it will promote the page or profile to the people who aren’t interested in your product and again they will report as spam.
How to get unbanned from it?
Apart from message ban you are allowed to use other Facebook services without any problem. Now to get unban follow these steps-
- Go to your Facebook page
- Click on Settings
- Now tap on Page Inbox Support
- You will see a notification that says limits have been placed on your “Facebook Page”
- Tap appeal