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My bfs account has been hacked along with the email used for the Facebook account. They changed his name and everything. The phone number is no longer in use either. How do we recover the account. We have tried everything and keep getting denied the hacker is messaging friends asking for the passwords and Info.
Hi,
Welcome to our Community. Facebook takes account security very seriously.
To report a hacked account, please visit the link below:
https://www.facebook.com/hacked/?ref=u2u
He can also report and remove/recover an account that he no longer has access to, learn how:
https://www.facebook.com/help/231208473756221/?ref=u2u
If he doesn’t have access to his email or phone number, he can try the following:
https://www.facebook.com/help/132243923516844/?ref=u2u
I hope my answer helps. If you have any other questions, please let us know.